At Physiotherapy Clinic Glasgow Direct (“we”, “us” or “our”) we want our website to be usable by as many people as possible, including those with disabilities or who use assistive technology. This statement explains what we do to keep our website accessible, where we know there is room to improve, and how to get in touch if you have a problem.
Last updated: June 2026
Our Commitment To Accessibility
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA as far as is reasonably possible, and to meet our responsibilities under the Equality Act 2010 to make reasonable adjustments. Accessibility is something we keep working on as we update and improve our website.
How We Try To Make Our Website Accessible
We aim to make our website easier to use by:
- Using clear, plain language wherever we can
- Structuring pages with proper headings so they are easier to navigate
- Providing text alternatives for meaningful images
- Using descriptive links so it is clear where they lead
- Aiming for sufficient colour contrast between text and background
- Designing pages to work on different screen sizes and devices
- Allowing the main features of the site to be used with a keyboard
Adjusting Your Device To Help
You can often make any website easier to use by changing your own settings. For example, you can zoom in to make text larger, adjust the text size or contrast in your browser or device settings, and use the accessibility features built into your computer, phone or tablet, such as screen readers and voice control.
Areas We Are Still Working On
We are always working to improve accessibility, and some parts of our website may not yet be fully accessible. In particular, some content provided by third parties, such as embedded maps, forms or media, may not be fully under our control. If you come across something that is difficult to use, please tell us so we can try to help and make improvements.
Requesting Information In Another Format
If you need information from our website in a different format, such as a more accessible document, large print or plain text, please contact us and we will do our best to help.
Feedback And How To Contact Us
We welcome your feedback on the accessibility of our website. If you experience any problems, or if you have a suggestion, please contact us by email at info@physiotherapyclinicglasgowdirect.co.uk or through our contact page. We aim to respond within 5 working days. Please tell us what the problem was, the page it happened on, and the device or assistive technology you were using, as this helps us put things right.
If You Are Not Happy With Our Response
If you contact us with an accessibility concern and are not satisfied with our response, you can seek independent advice from the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.